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Oracle CX

★★★★☆ 3.9 (5,500 reviews)
AI Powered Analytics Cloud Based Enterprise
Subscription Custom pricing

Overview

Oracle's comprehensive customer experience cloud suite covering sales, marketing, service, and commerce.

Key Features

  • Sales force automation
  • Marketing cloud
  • Service cloud
  • Commerce cloud
  • Data management
  • AI recommendations
  • CPQ
  • Loyalty management

Pros

  • Enterprise-grade scalability
  • Comprehensive suite
  • Strong data capabilities
  • Advanced AI features

Cons

  • Very expensive
  • Complex implementation
  • Steep learning curve
  • Not ideal for small businesses

Oracle CX Pricing Plans

Enterprise

Custom

  • ✓ sales automation
  • ✓ marketing cloud
  • ✓ service cloud
  • ✓ data management
  • ✓ AI recommendations

Company Info

Founded1977
HeadquartersAustin, TX

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