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Sprinklr

★★★★☆ 4.0 (3,100 reviews)
AI Powered Analytics Cloud Based Enterprise GDPR Compliant
Paid Custom pricing

Overview

Sprinklr is a unified customer experience management platform that includes comprehensive social media management capabilities. It serves enterprise brands with publishing, engagement, listening, and advertising across 30+ channels.

Key Features

  • Unified CXM platform
  • 30+ channel support
  • AI-powered insights
  • social publishing
  • social listening
  • social advertising
  • analytics
  • governance & compliance

Pros

  • Extremely comprehensive
  • 30+ channels
  • AI-powered
  • Enterprise-grade governance

Cons

  • Very expensive
  • Steep learning curve
  • Over-engineered for smaller teams

Sprinklr Pricing Plans

Self-Serve

$249

  • ✓ social publishing
  • ✓ engagement
  • ✓ basic analytics
MOST POPULAR

Enterprise

Custom

  • ✓ 30+ channels
  • ✓ AI insights
  • ✓ governance
  • ✓ full suite

Company Info

Founded2009
HeadquartersNew York, NY

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$50/month or $350/year (save $250)

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