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Emplifi

★★★★☆ 4.1 (1,400 reviews)
AI Powered Analytics Cloud Based Enterprise
Paid Custom pricing

Overview

Emplifi (formerly Socialbakers) is a unified customer experience platform combining social media marketing, commerce, and care. It uses AI-driven analytics to help brands understand and engage their audiences effectively.

Key Features

  • Social publishing
  • AI analytics
  • influencer marketing
  • social commerce
  • customer care
  • competitive benchmarking
  • content intelligence
  • UGC management

Pros

  • Strong AI analytics
  • Good competitive benchmarking
  • Unified CX approach
  • Commerce integration

Cons

  • Enterprise pricing
  • Can be complex
  • Some features still evolving post-rebrand

Emplifi Pricing Plans

Social Marketing Cloud

Custom

  • ✓ publishing
  • ✓ analytics
  • ✓ UGC
MOST POPULAR

Social Commerce Cloud

Custom

  • ✓ ratings
  • ✓ reviews
  • ✓ commerce

Service Cloud

Custom

  • ✓ customer care
  • ✓ messaging
  • ✓ chatbots

Company Info

Founded2011
HeadquartersNew York, NY

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$50/month or $350/year (save $250)

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