| Overview |
A performance management platform with continuous feedback, OKRs, engagement surveys, and manager effectiveness tools. |
Glassbox captures 100% of digital sessions to provide complete visibility into customer journeys across web and mobile. It uses AI to automatically surface insights and identify experience issues. |
| Pricing |
Subscription ($4-$14/user/month) |
Paid (Custom) |
| Key Features |
- Weekly check-ins
- OKRs
- Engagement surveys
- Performance reviews
- 1-on-1s
- High fives recognition
- Career development
- Analytics
|
- Complete session capture
- AI insights
- struggle detection
- journey mapping
- mobile analytics
- compliance recording
- API analytics
- augmented analytics
|
| Pros |
- Continuous feedback model
- Easy to use
- Good engagement tools
- Manager enablement
|
- 100% session capture
- Strong compliance features
- Good AI insights
- Cross-platform analytics
|
| Cons |
- Limited HRIS features
- Can feel redundant with other tools
- Basic reporting
- Feature overlap with others
|
- Enterprise pricing only
- Complex deployment
- Requires significant resources
- Steep learning curve
|
