| Overview |
A performance management platform with continuous feedback, OKRs, engagement surveys, and manager effectiveness tools. |
Heap automatically captures every user interaction on your website or app without requiring manual event tracking. It enables retroactive analysis of user behavior data from the moment of installation. |
| Pricing |
Subscription ($4-$14/user/month) |
Freemium ($0-custom) |
| Key Features |
- Weekly check-ins
- OKRs
- Engagement surveys
- Performance reviews
- 1-on-1s
- High fives recognition
- Career development
- Analytics
|
- Auto-capture technology
- retroactive analytics
- funnel analysis
- session replay
- user segmentation
- conversion tracking
- data governance
- integrations
|
| Pros |
- Continuous feedback model
- Easy to use
- Good engagement tools
- Manager enablement
|
- Automatic event capture
- No manual tagging required
- Retroactive data analysis
- Easy implementation
|
| Cons |
- Limited HRIS features
- Can feel redundant with other tools
- Basic reporting
- Feature overlap with others
|
- Can collect excessive data
- Higher cost for large sites
- Limited real-time capabilities
- Data can be noisy without curation
|
