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15Five vs Smartlook: 2026 Comparison

15Five Smartlook
Overview A performance management platform with continuous feedback, OKRs, engagement surveys, and manager effectiveness tools. Smartlook provides qualitative analytics through session recordings and heatmaps for both websites and mobile apps. It offers event-based tracking with always-on session recording for comprehensive behavior analysis.
Pricing Subscription ($4-$14/user/month) Freemium ($0-custom)
Key Features
  • Weekly check-ins
  • OKRs
  • Engagement surveys
  • Performance reviews
  • 1-on-1s
  • High fives recognition
  • Career development
  • Analytics
  • Session recordings
  • heatmaps
  • event tracking
  • funnel analysis
  • mobile app analytics
  • crash reports
  • retention tables
  • API access
Pros
  • Continuous feedback model
  • Easy to use
  • Good engagement tools
  • Manager enablement
  • Good mobile app support
  • Always-on recording
  • Affordable pricing
  • Easy implementation
Cons
  • Limited HRIS features
  • Can feel redundant with other tools
  • Basic reporting
  • Feature overlap with others
  • Limited free tier
  • Basic heatmaps
  • Fewer features than enterprise tools
  • Dashboard could be more intuitive