| Overview |
An all-in-one CRM offering sales, marketing, and order management with self-hosted and cloud deployment options. |
The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment. |
| Pricing |
Subscription ($13-$35/user/month) |
Subscription ($29-$69/user/month) |
| Key Features |
- Contact management
- Order management
- Project management
- Service management
- Marketing
- Reporting
- Invoicing
- Inventory
|
- Unified CRM
- AI Freddy
- Sales automation
- Marketing automation
- Customer journey builder
- Contact scoring
- Multichannel engagement
- Analytics
|
| Pros |
- Affordable
- Self-hosted option
- All-in-one solution
- Good for product businesses
|
- Combined sales and marketing
- AI features
- Clean interface
- Part of Freshworks suite
|
| Cons |
- Dated interface
- Smaller community
- Limited integrations
- Documentation could improve
|
- Confusing product naming history
- Mid-range pricing
- Can be complex
- Feature overlap with standalone products
|
