| Overview |
A realtime messaging infrastructure platform providing pub/sub, presence, and stream processing for applications at scale. |
Glassbox captures 100% of digital sessions to provide complete visibility into customer journeys across web and mobile. It uses AI to automatically surface insights and identify experience issues. |
| Pricing |
Freemium (Free-$99/month) |
Paid (Custom) |
| Key Features |
- Pub/sub messaging
- Presence
- Stream processing
- Webhooks
- MQTT support
- Message queuing
- History
- Global edge network
|
- Complete session capture
- AI insights
- struggle detection
- journey mapping
- mobile analytics
- compliance recording
- API analytics
- augmented analytics
|
| Pros |
- Enterprise-grade reliability
- Global edge network
- Protocol support
- Good documentation
|
- 100% session capture
- Strong compliance features
- Good AI insights
- Cross-platform analytics
|
| Cons |
- Can be expensive
- Complex pricing
- Smaller community
- Learning curve
|
- Enterprise pricing only
- Complex deployment
- Requires significant resources
- Steep learning curve
|
