| Overview |
A professional services automation platform that combines CRM, project management, and billing for service businesses. |
A full-stack observability platform offering APM, infrastructure monitoring, logs, and browser monitoring with generous free data. |
| Pricing |
Subscription ($24-$49/user/month) |
Freemium (Free-$0.35/GB ingested) |
| Key Features |
- CRM
- Project management
- Time tracking
- Billing
- Retainers
- Ticketing
- Email integration
- Client portal
|
- APM
- Infrastructure monitoring
- Log management
- Browser monitoring
- Synthetics
- Distributed tracing
- Dashboards
- Alerting
|
| Pros |
- Built for services firms
- Automatic time tracking
- Retainer management
- Unified platform
|
- Generous free tier (100GB/mo)
- Full-stack observability
- Good APM
- NRQL query language
|
| Cons |
- Complex to set up
- Interface can be busy
- Expensive at scale
- Learning curve
|
- Complex pricing changes
- UI can be overwhelming
- Alerting setup complex
- Agent overhead
|
