| Overview |
A professional services automation platform that combines CRM, project management, and billing for service businesses. |
The world's most popular open-source CRM, offering enterprise-grade features as a free alternative to Salesforce. |
| Pricing |
Subscription ($24-$49/user/month) |
Freemium (Free (self-hosted)) |
| Key Features |
- CRM
- Project management
- Time tracking
- Billing
- Retainers
- Ticketing
- Email integration
- Client portal
|
- Sales automation
- Marketing campaigns
- Reporting
- Workflow automation
- Customer portal
- REST API
- Custom modules
- Case management
|
| Pros |
- Built for services firms
- Automatic time tracking
- Retainer management
- Unified platform
|
- Completely free
- Enterprise features
- Active community
- No vendor lock-in
|
| Cons |
- Complex to set up
- Interface can be busy
- Expensive at scale
- Learning curve
|
- Requires technical setup
- UI is dated
- Limited official support
- Hosting costs extra
|
