| Overview |
A professional services automation platform that combines CRM, project management, and billing for service businesses. |
Umami is a simple and fast open-source website analytics alternative focused on privacy. It is self-hosted and provides essential web metrics without collecting any personal data. |
| Pricing |
Subscription ($24-$49/user/month) |
Free ($0) |
| Key Features |
- CRM
- Project management
- Time tracking
- Billing
- Retainers
- Ticketing
- Email integration
- Client portal
|
- Open-source
- self-hosted
- privacy-focused
- real-time data
- custom events
- multi-site support
- API access
- lightweight
|
| Pros |
- Built for services firms
- Automatic time tracking
- Retainer management
- Unified platform
|
- Completely free
- Privacy-focused
- Self-hosted control
- Very lightweight
|
| Cons |
- Complex to set up
- Interface can be busy
- Expensive at scale
- Learning curve
|
- Requires self-hosting
- Limited features
- No official support
- Basic reporting
|
