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Act! vs AfterShip: 2026 Comparison

Act! AfterShip
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. A shipment tracking platform that helps e-commerce businesses monitor deliveries and provide branded tracking experiences.
Pricing Subscription ($30-$50/user/month) Freemium (Free-$239/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Multi-carrier tracking
  • Branded tracking page
  • Delivery notifications
  • Analytics dashboard
  • Returns management
  • EDD predictions
  • 1100+ carriers
  • Webhooks and API
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Supports 1100+ carriers
  • Branded tracking experience
  • Good analytics
  • Free plan available
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Premium plans are expensive
  • Free plan is limited
  • Setup takes time
  • Some carrier data delayed