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Act! vs Bench: 2026 Comparison

Act! Bench
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. An online bookkeeping service combining proprietary software with human bookkeepers for small business accounting.
Pricing Subscription ($30-$50/user/month) Subscription ($299-$499/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Dedicated bookkeeper
  • Monthly financial statements
  • Tax-ready financials
  • Catch-up bookkeeping
  • Year-end tax package
  • Dashboard
  • Income and expense overview
  • 1099 contractors
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Human bookkeeper included
  • Tax-ready financials
  • Hands-off approach
  • Clean dashboard
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Expensive
  • Limited to bookkeeping
  • No invoicing
  • US only