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Act! vs Brand24: 2026 Comparison

Act! Brand24
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Brand24 is an affordable social listening and online monitoring tool that tracks mentions across social media, news, blogs, videos, forums, and reviews. It provides sentiment analysis and influencer scoring.
Pricing Subscription ($30-$50/user/month) Paid ($79-399/mo)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Online mention monitoring
  • sentiment analysis
  • influencer score
  • discussion volume chart
  • data exporting
  • alerts
  • hashtag tracking
  • reach estimation
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Affordable social listening
  • Easy to use
  • Good sentiment analysis
  • Real-time alerts
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Limited publishing features
  • Data coverage not as deep as enterprise tools
  • Occasional missed mentions