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Act! vs Custify: 2026 Comparison

Act! Custify
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. A customer success platform for B2B SaaS companies with health scores, automation, and lifecycle management.
Pricing Subscription ($30-$50/user/month) Subscription (Starting at $199/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Customer health
  • Lifecycle management
  • Playbooks
  • Task management
  • 360-degree view
  • Analytics
  • Automation
  • Integrations
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Easy to use
  • Good for mid-market
  • Affordable
  • Responsive support
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Smaller feature set
  • Less known
  • Fewer integrations
  • Limited reporting