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Act! vs EngageBay: 2026 Comparison

Act! EngageBay
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. An affordable all-in-one marketing, sales, and service CRM platform designed for small businesses and startups.
Pricing Subscription ($30-$50/user/month) Freemium (Free-$84.99/user/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Contact management
  • Email marketing
  • Landing pages
  • Helpdesk
  • Live chat
  • Sales automation
  • Appointment scheduling
  • Social suite
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Very affordable
  • All-in-one platform
  • Good free plan
  • Easy to use
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Limited advanced features
  • Smaller community
  • UI could be more polished
  • Fewer integrations