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Act! vs Fireflies.ai: 2026 Comparison

Act! Fireflies.ai
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Fireflies.ai is an AI meeting assistant that automatically records, transcribes, and summarizes meetings across Zoom, Teams, and Google Meet. It offers searchable transcripts, action item extraction, and CRM integrations for sales teams.
Pricing Subscription ($30-$50/user/month) Freemium ($0-19/mo)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Meeting recording
  • transcription
  • AI summaries
  • action items
  • CRM integration
  • topic tracking
  • sentiment analysis
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Excellent meeting integration
  • Good transcription accuracy
  • Useful CRM sync
  • Affordable
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Occasional accuracy issues
  • Limited languages
  • Audio quality dependent