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Act! vs Hatchbuck: 2026 Comparison

Act! Hatchbuck
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. A CRM and marketing automation tool now known as BenchmarkONE that helps small businesses nurture leads through automated campaigns.
Pricing Subscription ($30-$50/user/month) Subscription ($79-$199/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • CRM
  • Email marketing
  • Marketing automation
  • Landing pages
  • Lead scoring
  • Reporting
  • Tags
  • Task management
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Combined CRM and marketing
  • Good for small businesses
  • Easy automation
  • Affordable
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Rebranded as BenchmarkONE
  • Limited advanced features
  • Smaller user base
  • Basic CRM