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Act! vs Hootsuite: 2026 Comparison

Act! Hootsuite
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Hootsuite is a comprehensive social media management platform that lets you schedule posts, monitor conversations, and measure performance across multiple networks from a single dashboard.
Pricing Subscription ($30-$50/user/month) Freemium ($0-739/mo)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Multi-platform scheduling
  • social inbox
  • analytics & reporting
  • content calendar
  • team collaboration
  • social listening
  • ad management
  • app integrations
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Supports all major social platforms
  • Robust analytics
  • Strong team features
  • Large app directory
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Expensive higher tiers
  • Interface can feel cluttered
  • Free plan is very limited