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Act! vs Listrak: 2026 Comparison

Act! Listrak
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Integrated digital marketing platform for retail and ecommerce brands with email, SMS, identity resolution, and behavioral triggers.
Pricing Subscription ($30-$50/user/month) Subscription (Custom)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Email marketing
  • SMS
  • Identity resolution
  • Behavioral triggers
  • Predictive analytics
  • Product recommendations
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Retail focused
  • Identity resolution
  • Predictive analytics
  • Good support
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Enterprise pricing
  • Retail focused
  • Limited outside ecommerce