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Act! vs LoyaltyLion: 2026 Comparison

Act! LoyaltyLion
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. An enterprise loyalty platform for e-commerce brands with advanced segmentation, custom rewards, and data-driven insights.
Pricing Subscription ($30-$50/user/month) Subscription ($199-$799/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Points and rewards
  • Referrals
  • Tiers
  • Custom rewards
  • Segmentation
  • Loyalty analytics
  • Email integrations
  • On-site notifications
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Advanced loyalty features
  • Good analytics
  • Flexible reward options
  • Strong integrations
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Expensive
  • No free plan
  • Complex setup
  • Enterprise-focused