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Act! vs Meltwater: 2026 Comparison

Act! Meltwater
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Meltwater is a media intelligence and social listening platform that monitors online news, social media, print, and broadcast media. It provides comprehensive insights for PR, communications, and marketing teams.
Pricing Subscription ($30-$50/user/month) Paid (Custom pricing)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Media monitoring
  • social listening
  • social media management
  • influencer discovery
  • analytics
  • PR outreach
  • consumer insights
  • competitive intelligence
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Comprehensive media monitoring
  • Global coverage
  • Strong influencer database
  • All-in-one PR & social tool
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Expensive
  • Contract-based pricing
  • Interface has a learning curve