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Act! vs Neon: 2026 Comparison

Act! Neon
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. A serverless PostgreSQL database with auto-scaling, branching, and a generous free tier for modern applications.
Pricing Subscription ($30-$50/user/month) Freemium (Free-$69/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Serverless PostgreSQL
  • Auto-scaling
  • Database branching
  • Point-in-time recovery
  • Connection pooling
  • Auto-suspend
  • Logical replication
  • CLI
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Generous free tier
  • True serverless
  • Database branching
  • PostgreSQL compatible
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Newer platform
  • Cold starts on free tier
  • Limited extensions
  • Scaling costs can surprise