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Act! vs New Relic Browser: 2026 Comparison

Act! New Relic Browser
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. New Relic Browser provides real-time performance monitoring for web applications with detailed JavaScript error tracking. It measures core web vitals and page load times across real user sessions.
Pricing Subscription ($30-$50/user/month) Freemium ($0-custom)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Real user monitoring
  • JavaScript error tracking
  • AJAX monitoring
  • session traces
  • distributed tracing
  • SPA monitoring
  • alerting
  • core web vitals
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Strong APM integration
  • Free tier available
  • Good distributed tracing
  • Comprehensive error tracking
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Complex pricing model
  • Can be expensive
  • Steep learning curve
  • UI can be overwhelming

Act!

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New Relic Browser

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