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Act! vs Odoo CRM: 2026 Comparison

Act! Odoo CRM
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. An open-source CRM module within the Odoo ERP suite offering lead management, pipeline tracking, and seamless integration with other business apps.
Pricing Subscription ($30-$50/user/month) Freemium (Free (community)-$31.10/user/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Lead management
  • Pipeline management
  • Email integration
  • Reporting
  • VoIP integration
  • Lead scoring
  • GeoIP
  • Activity scheduling
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Open source
  • Part of full ERP suite
  • Very customizable
  • Large community
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Complex for CRM-only use
  • Requires technical knowledge
  • Interface not always intuitive
  • Implementation can be costly