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Act! vs PayPal Business: 2026 Comparison

Act! PayPal Business
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. A global payment platform for businesses offering online payments, invoicing, and working capital with buyer protection.
Pricing Subscription ($30-$50/user/month) Pay_per_use (2.99% + 49c per transaction)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Online payments
  • Invoicing
  • Pay Later options
  • Checkout buttons
  • Recurring payments
  • Multi-currency
  • Buyer protection
  • Business debit card
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Global brand trust
  • Easy integration
  • Pay Later increases conversion
  • Multi-currency
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • High transaction fees
  • Account holds
  • Dispute process favors buyers
  • Complex fee structure

Act!

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PayPal Business

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