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Act! vs Riverside.fm: 2026 Comparison

Act! Riverside.fm
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Riverside.fm is a remote recording platform that captures studio-quality audio and video locally for each participant. It provides AI-powered editing tools and automatic transcription for podcast and video production.
Pricing Subscription ($30-$50/user/month) Freemium ($0-34/mo)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Local recording
  • AI editor
  • automatic transcription
  • separate tracks
  • screen recording
  • live streaming
  • AI show notes
  • magic clips
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Studio-quality remote recording
  • Local track recording
  • AI editing tools
  • Great for podcasts
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Limited free plan
  • Requires good internet
  • AI features still improving