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Act! vs SAP Concur: 2026 Comparison

Act! SAP Concur
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. An enterprise travel and expense management platform from SAP for automating expense reports, travel booking, and invoice processing.
Pricing Subscription ($30-$50/user/month) Enterprise_only (Custom pricing)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Expense management
  • Travel booking
  • Invoice processing
  • Compliance
  • Policy enforcement
  • Receipt capture
  • Audit
  • Analytics
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Enterprise standard
  • Strong compliance
  • SAP integration
  • Global capabilities
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Very expensive
  • Complex implementation
  • User interface dated
  • Learning curve