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Act! vs Smartsheet: 2026 Comparison

Act! Smartsheet
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Enterprise work execution platform combining spreadsheet familiarity with project management, automation, and collaboration.
Pricing Subscription ($30-$50/user/month) Subscription ($9-32/mo)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Spreadsheet interface
  • Gantt charts
  • Automation
  • Dashboards
  • Forms
  • Resource management
  • Proofing
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Spreadsheet familiar
  • Enterprise features
  • Good automation
  • Reporting
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Expensive
  • Can be complex
  • Spreadsheet limitations