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Act! vs SMSBump (Yotpo): 2026 Comparison

Act! SMSBump (Yotpo)
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. An SMS and MMS marketing automation platform for Shopify stores now part of the Yotpo ecosystem.
Pricing Subscription ($30-$50/user/month) Freemium (Free-$199/month + per-message)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • SMS and MMS campaigns
  • Automation flows
  • Segmentation
  • A/B testing
  • Conversation flows
  • Analytics
  • Subscriber collection
  • Shopify integration
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Free plan available
  • Part of Yotpo ecosystem
  • Good automation
  • Affordable entry
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Per-message costs
  • Shopify-focused
  • Yotpo integration pressure
  • Limited standalone features

Act!

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SMSBump (Yotpo)

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