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Act! vs TeleCRM: 2026 Comparison

Act! TeleCRM
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. A mobile-first CRM popular in India for telecalling teams that combines auto-dialing with WhatsApp and lead management.
Pricing Subscription ($30-$50/user/month) Subscription ($15-$30/user/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Auto dialer
  • WhatsApp integration
  • Lead management
  • Call recording
  • Team tracking
  • Reporting
  • Cloud telephony
  • Mobile-first
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Built for telecalling
  • WhatsApp integration
  • Affordable
  • Popular in India
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • India-focused
  • Basic CRM features
  • Limited international appeal
  • Mobile-only focus