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Act! vs Tray.io: 2026 Comparison

Act! Tray.io
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. General automation platform for scaling businesses with visual workflow builder and deep API integrations.
Pricing Subscription ($30-$50/user/month) Subscription (Custom)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Visual builder
  • Universal connector
  • Branching logic
  • Error handling
  • API
  • Templates
  • Merlin AI
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Powerful automation
  • Universal connector
  • Good for complex workflows
  • Enterprise
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Expensive
  • Enterprise focused
  • Learning curve