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Act! vs Twenty: 2026 Comparison

Act! Twenty
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. An open-source CRM alternative to Salesforce that is modern, customizable, and community-driven.
Pricing Subscription ($30-$50/user/month) Freemium (Free (self-hosted)-$9/user/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Open source
  • Contact management
  • Pipeline management
  • Email integration
  • Custom objects
  • Task management
  • API
  • Timeline view
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Open source and transparent
  • Modern tech stack
  • Self-hosting option
  • Active community
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Early stage product
  • Limited features vs mature CRMs
  • Small team
  • Fewer integrations