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Act! vs Twist: 2026 Comparison

Act! Twist
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Async team communication tool by Doist designed for thoughtful, organized conversations without real-time pressure.
Pricing Subscription ($30-$50/user/month) Freemium ($0-6/mo)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Threads
  • Channels
  • Inbox
  • Search
  • Integrations
  • API
  • Guest access
  • Mobile
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Async-first
  • Organized threads
  • Less distracting
  • By Todoist team
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Smaller platform
  • Less adoption
  • Limited integrations