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Act! vs Vtiger: 2026 Comparison

Act! Vtiger
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. An all-in-one CRM that unifies sales, marketing, and support teams with AI-powered insights and automation.
Pricing Subscription ($30-$50/user/month) Freemium (Free-$42/user/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Sales automation
  • Marketing automation
  • Help desk
  • Project management
  • Inventory management
  • AI calculus
  • Customer portal
  • Document management
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Good value for money
  • Comprehensive feature set
  • Open source edition available
  • Strong customization
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Interface can be complex
  • Steeper learning curve
  • Mobile app needs improvement
  • Support response times vary