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Act! vs Whisper API: 2026 Comparison

Act! Whisper API
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. OpenAI's speech recognition API based on the Whisper model, offering accurate transcription and translation across 57 languages.
Pricing Subscription ($30-$50/user/month) Pay-per-use ($)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • 57 languages
  • Transcription
  • Translation
  • Timestamp output
  • Multiple formats
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • High accuracy
  • Low cost
  • Many languages
  • Simple API
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • No real-time streaming
  • File size limits
  • No speaker diarization
  • No custom vocabulary