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Act! vs Workato: 2026 Comparison

Act! Workato
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Enterprise automation platform for IT and business teams with intelligent automation, API management, and AI.
Pricing Subscription ($30-$50/user/month) Subscription (Custom)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Enterprise automation
  • API management
  • AI
  • Recipes
  • Connectors
  • Security
  • Governance
  • Bot
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Enterprise grade
  • AI-powered
  • Strong security
  • Scalable
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Very expensive
  • Enterprise only
  • Complex