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Act! vs YouTrack: 2026 Comparison

Act! YouTrack
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. JetBrains issue tracker and project management tool with agile boards, time tracking, and knowledge base.
Pricing Subscription ($30-$50/user/month) Freemium ($0-5/mo)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Issue tracking
  • Agile boards
  • Time tracking
  • Knowledge base
  • Workflows
  • Reports
  • Dashboards
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Free for small teams
  • JetBrains ecosystem
  • Powerful workflows
  • Good reporting
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • JetBrains focus
  • Complex
  • Learning curve