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Affinity vs ServiceTitan: 2026 Comparison

Affinity ServiceTitan
Overview A relationship intelligence CRM designed for dealmakers in private capital, investment banking, and consulting. An all-in-one platform for residential and commercial field service businesses combining CRM, dispatch, and marketing tools.
Pricing Subscription (Custom pricing) Subscription (Custom pricing)
Key Features
  • Relationship intelligence
  • Automatic data capture
  • Deal management
  • Analytics
  • Email integration
  • Chrome extension
  • Alliances
  • Pipeline management
  • CRM
  • Dispatching
  • Marketing
  • Reporting
  • Mobile app
  • Payments
  • Pricebook
  • Inventory
Pros
  • Excellent relationship mapping
  • Automatic activity capture
  • Great for deal-driven firms
  • Strong analytics
  • Comprehensive for field service
  • Strong dispatching
  • Marketing tools
  • Industry leader
Cons
  • Expensive
  • Niche use case
  • Limited marketing features
  • Not for general business use
  • Very expensive
  • Complex implementation
  • Residential focus
  • Long onboarding

Affinity

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ServiceTitan

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