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AfterShip vs Close: 2026 Comparison

AfterShip Close
Overview A shipment tracking platform that helps e-commerce businesses monitor deliveries and provide branded tracking experiences. A CRM built for inside sales teams with built-in calling, email, and SMS to help close more deals faster.
Pricing Freemium (Free-$239/month) Subscription ($49-$139/user/month)
Key Features
  • Multi-carrier tracking
  • Branded tracking page
  • Delivery notifications
  • Analytics dashboard
  • Returns management
  • EDD predictions
  • 1100+ carriers
  • Webhooks and API
  • Built-in calling
  • Power dialer
  • Email sequences
  • SMS messaging
  • Pipeline view
  • Smart views
  • Custom activities
  • Reporting
Pros
  • Supports 1100+ carriers
  • Branded tracking experience
  • Good analytics
  • Free plan available
  • Excellent built-in communication
  • Fast and responsive UI
  • Great for inside sales
  • Powerful search and filtering
Cons
  • Premium plans are expensive
  • Free plan is limited
  • Setup takes time
  • Some carrier data delayed
  • Expensive for small teams
  • Limited marketing features
  • No free plan
  • Not ideal for field sales