| Overview |
A shipment tracking platform that helps e-commerce businesses monitor deliveries and provide branded tracking experiences. |
Heap automatically captures every user interaction on your website or app without requiring manual event tracking. It enables retroactive analysis of user behavior data from the moment of installation. |
| Pricing |
Freemium (Free-$239/month) |
Freemium ($0-custom) |
| Key Features |
- Multi-carrier tracking
- Branded tracking page
- Delivery notifications
- Analytics dashboard
- Returns management
- EDD predictions
- 1100+ carriers
- Webhooks and API
|
- Auto-capture technology
- retroactive analytics
- funnel analysis
- session replay
- user segmentation
- conversion tracking
- data governance
- integrations
|
| Pros |
- Supports 1100+ carriers
- Branded tracking experience
- Good analytics
- Free plan available
|
- Automatic event capture
- No manual tagging required
- Retroactive data analysis
- Easy implementation
|
| Cons |
- Premium plans are expensive
- Free plan is limited
- Setup takes time
- Some carrier data delayed
|
- Can collect excessive data
- Higher cost for large sites
- Limited real-time capabilities
- Data can be noisy without curation
|
