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AfterShip vs Returnly (Loop Returns acquired): 2026 Comparison

AfterShip Returnly (Loop Returns acquired)
Overview A shipment tracking platform that helps e-commerce businesses monitor deliveries and provide branded tracking experiences. A returns management platform that offers instant refunds and exchanges to improve customer retention (acquired by Loop Returns).
Pricing Freemium (Free-$239/month) Subscription (Custom pricing)
Key Features
  • Multi-carrier tracking
  • Branded tracking page
  • Delivery notifications
  • Analytics dashboard
  • Returns management
  • EDD predictions
  • 1100+ carriers
  • Webhooks and API
  • Instant credit
  • Return portal
  • Exchange recommendations
  • Green returns
  • Analytics
  • Automated workflows
  • Refund tracking
  • Ecommerce integrations
Pros
  • Supports 1100+ carriers
  • Branded tracking experience
  • Good analytics
  • Free plan available
  • Instant credit increases loyalty
  • Encourages exchanges over refunds
  • Branded return portal
  • Good analytics
Cons
  • Premium plans are expensive
  • Free plan is limited
  • Setup takes time
  • Some carrier data delayed
  • Acquired by Loop Returns
  • Custom pricing only
  • Integration setup needed
  • Limited standalone future

AfterShip

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Returnly (Loop Returns acquired)

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