| Overview |
An all-in-one CRM offering sales, marketing, and service automation for small and medium businesses. |
Mention is a real-time media monitoring and social listening tool that tracks brand mentions across the web and social media. It helps businesses manage their online reputation and analyze competitor activity. |
| Pricing |
Freemium (Free-$47.99/user/month) |
Freemium ($0-179/mo) |
| Key Features |
- Contact management
- Deal tracking
- Telephony
- Email campaigns
- Landing pages
- Helpdesk
- Social monitoring
- Web analytics
|
- Real-time monitoring
- social listening
- competitive analysis
- sentiment analysis
- influencer identification
- report builder
- social publishing
- alert system
|
| Pros |
- Affordable all-in-one solution
- Good free plan
- Marketing automation included
- Easy to set up
|
- Easy to set up
- Real-time alerts
- Good for SMBs
- Competitive analysis included
|
| Cons |
- Interface feels outdated
- Customer support is slow
- Can be buggy
- Limited integrations
|
- Limited historical data
- Can miss some mentions
- Publishing features are basic
|
