| Overview |
An all-in-one CRM offering sales, marketing, and service automation for small and medium businesses. |
Umami is a simple and fast open-source website analytics alternative focused on privacy. It is self-hosted and provides essential web metrics without collecting any personal data. |
| Pricing |
Freemium (Free-$47.99/user/month) |
Free ($0) |
| Key Features |
- Contact management
- Deal tracking
- Telephony
- Email campaigns
- Landing pages
- Helpdesk
- Social monitoring
- Web analytics
|
- Open-source
- self-hosted
- privacy-focused
- real-time data
- custom events
- multi-site support
- API access
- lightweight
|
| Pros |
- Affordable all-in-one solution
- Good free plan
- Marketing automation included
- Easy to set up
|
- Completely free
- Privacy-focused
- Self-hosted control
- Very lightweight
|
| Cons |
- Interface feels outdated
- Customer support is slow
- Can be buggy
- Limited integrations
|
- Requires self-hosting
- Limited features
- No official support
- Basic reporting
|
