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Agile CRM vs Vitally: 2026 Comparison

Agile CRM Vitally
Overview An all-in-one CRM offering sales, marketing, and service automation for small and medium businesses. A modern customer success platform with powerful productivity features, health scoring, and project management for CS teams.
Pricing Freemium (Free-$47.99/user/month) Subscription ($150-$400/user/month)
Key Features
  • Contact management
  • Deal tracking
  • Telephony
  • Email campaigns
  • Landing pages
  • Helpdesk
  • Social monitoring
  • Web analytics
  • Customer health
  • Project management
  • Playbooks
  • NPS tracking
  • Docs and notes
  • Integrations
  • Analytics
  • Automation
Pros
  • Affordable all-in-one solution
  • Good free plan
  • Marketing automation included
  • Easy to set up
  • Modern UI
  • Good project management
  • Powerful automation
  • Developer-friendly
Cons
  • Interface feels outdated
  • Customer support is slow
  • Can be buggy
  • Limited integrations
  • Expensive
  • Newer platform
  • Smaller ecosystem
  • Complex for simple use cases