| Overview |
An all-in-one CRM offering sales, marketing, and service automation for small and medium businesses. |
A modern sales CRM by Zendesk that maximizes productivity and pipeline visibility for sales teams. |
| Pricing |
Freemium (Free-$47.99/user/month) |
Subscription ($19-$115/user/month) |
| Key Features |
- Contact management
- Deal tracking
- Telephony
- Email campaigns
- Landing pages
- Helpdesk
- Social monitoring
- Web analytics
|
- Pipeline management
- Email integration
- Activity tracking
- Power dialer
- Sales triggers
- Smart lists
- Forecasting
- Mobile app
|
| Pros |
- Affordable all-in-one solution
- Good free plan
- Marketing automation included
- Easy to set up
|
- Clean modern interface
- Good Zendesk integration
- Built-in communication tools
- Easy to use
|
| Cons |
- Interface feels outdated
- Customer support is slow
- Can be buggy
- Limited integrations
|
- Limited standalone value
- Better with Zendesk Suite
- Reporting is basic
- Fewer customization options
|