| Overview |
A flexible no-code platform frequently used as a lightweight CRM with customizable bases, views, and automation capabilities. |
Glassbox captures 100% of digital sessions to provide complete visibility into customer journeys across web and mobile. It uses AI to automatically surface insights and identify experience issues. |
| Pricing |
Freemium (Free-$20/user/month) |
Paid (Custom) |
| Key Features |
- Custom databases
- Multiple views
- Automation
- Integrations
- Forms
- Reporting
- Apps
- Collaboration
|
- Complete session capture
- AI insights
- struggle detection
- journey mapping
- mobile analytics
- compliance recording
- API analytics
- augmented analytics
|
| Pros |
- Extremely flexible
- Beautiful interface
- Great for custom workflows
- Strong community
|
- 100% session capture
- Strong compliance features
- Good AI insights
- Cross-platform analytics
|
| Cons |
- Not a dedicated CRM
- Requires setup
- Can get complex
- Limited CRM-specific features
|
- Enterprise pricing only
- Complex deployment
- Requires significant resources
- Steep learning curve
|
