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Airtable CRM vs Smartsheet: 2026 Comparison

Airtable CRM Smartsheet
Overview A flexible no-code platform frequently used as a lightweight CRM with customizable bases, views, and automation capabilities. Enterprise work execution platform combining spreadsheet familiarity with project management, automation, and collaboration.
Pricing Freemium (Free-$20/user/month) Subscription ($9-32/mo)
Key Features
  • Custom databases
  • Multiple views
  • Automation
  • Integrations
  • Forms
  • Reporting
  • Apps
  • Collaboration
  • Spreadsheet interface
  • Gantt charts
  • Automation
  • Dashboards
  • Forms
  • Resource management
  • Proofing
Pros
  • Extremely flexible
  • Beautiful interface
  • Great for custom workflows
  • Strong community
  • Spreadsheet familiar
  • Enterprise features
  • Good automation
  • Reporting
Cons
  • Not a dedicated CRM
  • Requires setup
  • Can get complex
  • Limited CRM-specific features
  • Expensive
  • Can be complex
  • Spreadsheet limitations

Airtable CRM

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Smartsheet

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