| Overview |
Cloud collaboration platform combining spreadsheet flexibility with database power for building custom apps and workflows. |
A unified customer service platform with live chat, email, social, and self-service support for growing businesses. |
| Pricing |
Freemium ($0-27/mo) |
Subscription ($30-$60/agent/month) |
| Key Features |
- Relational database
- Multiple views
- Automations
- Extensions
- Interfaces
- Syncs
- API
- AI
|
- Unified inbox
- Live chat
- Email support
- Social support
- Knowledge base
- Automation
- Reporting
- Customer journeys
|
| Pros |
- Flexible database
- Multiple views
- Good API
- App building
|
- Unified customer view
- Good journey mapping
- Affordable
- Multi-channel
|
| Cons |
- Expensive at scale
- Row limits
- Learning curve
|
- Dated interface
- Fewer integrations
- Smaller user base
- Development has slowed
|
