| Overview |
Amazon's scalable cloud email service for sending transactional and marketing emails at extremely low cost. |
Glassbox captures 100% of digital sessions to provide complete visibility into customer journeys across web and mobile. It uses AI to automatically surface insights and identify experience issues. |
| Pricing |
Pay-per-use ($0.10/1000 emails) |
Paid (Custom) |
| Key Features |
- Email sending
- Receiving
- Templates
- Configuration sets
- Dedicated IPs
- Event publishing
|
- Complete session capture
- AI insights
- struggle detection
- journey mapping
- mobile analytics
- compliance recording
- API analytics
- augmented analytics
|
| Pros |
- Extremely affordable
- Massive scale
- AWS integration
- Reliable
|
- 100% session capture
- Strong compliance features
- Good AI insights
- Cross-platform analytics
|
| Cons |
- Requires technical setup
- Limited marketing features
- No visual builder
|
- Enterprise pricing only
- Complex deployment
- Requires significant resources
- Steep learning curve
|
